How long before I get the item I requested?
Answer
Most items arrive within 1-5 business days. Some ILL items can take 1-2 weeks or longer. Item availability, lender policies and processing time, as well as transit time, can each delay the overall turnaround time. If you need an item by a specific date, please be sure to include that information in your request!
- If an item is not in our local collection, we request it from another library or vendor.
- We source items from the quickest and lowest cost supplier available.
- When your item is available for download or pickup, we will send you an email.
- If we can't get your item, we will contact you.
