How long before I get the item I requested?

Answer

Most items arrive within 1-5 business days.  Some ILL items can take 1-2 weeks or longer.  Item availability, lender policies and processing time, as well as transit time, can each delay the overall turnaround time.  If you need an item by a specific date, please be sure to include that information in your request!

  • If an item is not in our local collection, we request it from another library or vendor.
  • We source items from the quickest and lowest cost supplier available.
  • When your item is available for download or pickup, we will send you an email.
  • If we can't get your item or it's taking longer than expected, we will contact you.
  • Last Updated Sep 15, 2021
  • Views 22
  • Answered By Dawn Pamperin

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